Cancellation Policy
At The Omstead, we strive to create a mindful and respectful experience for all participants. As a mobile studio with limited space at each event and class, we kindly ask for your understanding regarding our cancellation policy.
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Cancellations and Refunds
If you need to cancel your booking, we ask that you do so at least one week prior to the scheduled start time in order to receive a full refund or credit toward a future class. Cancellations made less than one week in advance are not eligible for a refund.
Full Classes
Out of fairness to others who may be on a waitlist, we are unable to accommodate cancellations for full classes. When a class reaches full capacity, your spot is held specifically for you, which means we are unable to reassign it once the class is closed. We appreciate your understanding and commitment in honoring your reserved space.
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Please note: We recognize that unexpected things come up, and we always strive to be compassionate where possible. If you are experiencing an emergency, please reach out to us directly at theomsteadllc@gmail.com.
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As always, we are so appreciative of our Omie Family. Thank you for helping us maintain the integrity of our mobile offerings and support the community-centered nature of The Omstead.